Shipping & Delivery Policy

Effective Date: August 10, 2026

At Saaj Fragrances, we aim to process and deliver your orders safely and efficiently.

1. Shipping & Delivery

We currently deliver orders across India, subject to courier service availability at the delivery address.

  • Dispatch Time: Orders are generally dispatched within 24–48 hours after successful order confirmation.

  • Delivery Time: Once dispatched, orders are generally delivered within 5–7 business days, depending on the delivery location.

Delivery timelines may vary for remote locations, during holidays, sales, or due to circumstances beyond our control.

2. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

3. Order Tracking

Once your order has been dispatched, tracking details may be shared with you via your registered email address or phone number, where available.

4. Delivery Address

Customers are responsible for providing accurate and complete delivery information, including their name, address, PIN code, and phone number.

Saaj Fragrances will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

5. Delayed or Failed Delivery

Delivery may be delayed due to weather conditions, courier issues, transportation disruptions, public holidays, or other circumstances beyond our reasonable control.

If your order is significantly delayed or you experience any delivery issue, please contact us.

6. Damaged or Incorrect Orders

If you receive a damaged, defective, incorrect, or incomplete product, please contact us as soon as possible with your order number and photographs/videos of the package and product.

Email: saajfragrances@gmail.com
Phone: +91 93528 35099

We will review the issue and provide an appropriate resolution in accordance with our Refund, Return & Cancellation Policy.

7. Contact Us

Saaj Fragrances
Jodhpur, Rajasthan, India
Phone: +91 93528 35099
Email: saajfragrances@gmail.com
Website: https://saajfragrances.com/

Last Updated: August 10, 2026